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Frequenty Asked Questions

Check out this section to get help on Govity.

If you'd like to contact us, please click here


How does this work?

On the current deal page, click the "Buy" button. Fill in the necessary information and then after the deal tips you'll be able to log into your account and print the coupon. You will also get an email confirmation after your purchase with a link to your coupon.

Where can I view or find my coupon?

After you purchase the coupon, you should receive a confirmation email from us that will contain a link to the coupon. Until the deal tips however, you won't be able to view or print the coupon. You can also find the coupon by logging into your account on our website Govity.com

I forgot my password!

Don't feel bad, people forget passwords all the time. Luckily we have a simply way for you to reset your password. Go the account page and click the "Forgot your password?" link. See, that was easy wasn't it?

Do I need to print my coupon?

You don't need a printed copy of your coupon. If you have a smartphone, you can show a copy of the coupon on your phone. Depending on the merchant, you may be able to redeem the coupon simply by giving them the coupon number although they may request some photo identifcation in this case.

When is my deal ready?

In order to provide the easiest redemption process for you and our merchants, the purchaser list isn't generated until the deal closes. You can view the countdown clock on our site to see how much longer a deal is live before it closes. We apologize for the confusion, but want to assure you that we are not keeping your coupon hostage! Some businesses will allow you to redeem the coupon before the deal closes, check the fine print to see if that's the case.

What is the tipping point?

This is the number of purchases at which the deal becomes valid. If not enough people tell us they want the deal then the offer is cancelled and nobody is charged. So don’t keep these incredible offers to yourself, click the share links and tell all your friends!

Can I buy a deal as a gift for someone?

Of course. We tell all the vendors we work with that Govity deals can be used as gifts, and unless the small print states otherwise, assume you can treat your buddy to one of our awesome deals. If you do want to use the coupons as a gift, let us know by clicking on the appropriate option at the checkout.

I can't find the deal I bought as a gift

Since these are gifted coupons, they don't show up in your coupon list. If you purchased a gift and your friend has not recieved it, please contact us

Is my credit card safe?

At Govity, we take the safety of your credit card details very seriously. At no time is your personal information stored on our system. Your credit card number is transmitted by SSL directly to a secure electronic vault. Your credit card information is never shared or stored on the Govity servers. The charge will appear as "DEAL PURCHASE" by Chompon who handles our credit card transactions for us.